luqonautoparts.com

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Terms & Conditions

● Welcome to Luqon Nexus Group Pty Ltd (luqonautoparts.com), your trusted destination for high-quality automotive parts and accessories.

● Before using our website or services, please read the following terms and conditions carefully.

● Acceptance of Terms

● By accessing or using luqonautoparts.com, you agree to be bound by these Terms & Conditions.

● If you do not agree with any part of these terms, please do not use our website or services.

● Registration
● To place an order, you may be required to create an account.
● You agree to provide accurate, current, and complete information during registration and to keep your details updated at all times.

● Product Information
● We aim to provide accurate product descriptions, specifications, and images.
● However, we do not guarantee that all information is complete, current, or error-free.

● Pricing and Payment
● All prices are displayed in South African Rand (ZAR) and may change without prior notice.
● We reserve the right to refuse or cancel any order at our discretion.
● Payment must be completed using the available secure payment methods before order processing.

● Special Orders / Backorders
● Special order items require a 25% deposit before sourcing.
● These items typically take 2–3 working days to arrive, depending on supplier availability.
● Stock is not always guaranteed.

● For full details, please refer to our Special Order Policy:
● https://luqonautoparts.com/special-order/⁠�

● Non-OEM Aftermarket Policy
● Most products sold by Luqon Nexus Group Pty Ltd (luqonautoparts.com) are aftermarket (Non-OEM) parts.
● These parts are not manufactured by the original vehicle manufacturer but are produced to meet industry quality standards and performance expectations.
● Unless clearly stated otherwise, all products listed are considered Non-OEM.
● We recommend consulting your dealership regarding any possible warranty implications before purchase.
● Shipping and Delivery
● We aim to process and dispatch orders promptly. However, delivery times are estimates and cannot be guaranteed.
● Shipping costs and timelines are provided at checkout.
● Once an order is handed over to the courier, responsibility transfers to the courier service.

● Returns and Refunds
● Please refer to our Returns Policy for full details on eligibility, conditions, and procedures.
● Returns Policy: https://luqonautoparts.com/returns⁠�

● Intellectual Property
● All content on this website, including images, text, logos, graphics, and software, is the property of Luqon Nexus Group Pty Ltd or its suppliers.
● This content is protected under South African and international copyright laws.

● Limitation of Liability
● To the fullest extent permitted by law, Luqon Nexus Group Pty Ltd (luqonautoparts.com) shall not be held liable for any indirect, incidental, or consequential damages arising from:

● Website usage or inability to use the website
● Third-party actions or content
● Errors in product information
● Unauthorized access or data breaches

● Indemnification
● You agree to indemnify and hold harmless Luqon Nexus Group Pty Ltd, its employees, partners, and service providers from any claims, losses, or damages arising from your use of the website or violation of these terms.

● Modification of Terms
● We reserve the right to update or change these Terms & Conditions at any time.
● Any updates will take effect immediately once published on the website. Continued use of the site means you accept the updated terms.

● Inadvertent Errors
● We strive for accuracy, but errors may occur in pricing, product descriptions, or availability.
● If an error is identified, we reserve the right to cancel or correct the order.
● Where payment has been made, a full refund will be issued if applicable.

● Shipping Miscalculations
● If shipping costs are incorrectly calculated, you will be contacted before dispatch.
● Orders will only proceed once any outstanding balance is settled.

● Governing Law
● These Terms & Conditions are governed by the laws of the Republic of South Africa.
● Any disputes will fall under the jurisdiction of South African courts.

● Errors & Omissions (E & OE)
● While we strive for accuracy, errors or omissions may occur.
● We reserve the right to correct any such issues without prior notice.

● Disclaimer
● All product information is provided as a guide only and may vary depending on vehicle specifications.
● Customers are responsible for confirming compatibility before purchase.
● Luqon Nexus Group Pty Ltd (luqonautoparts.com) is not responsible for incorrect part selection or installation issues.

● Contact Us
● If you have any questions about these Terms & Conditions, please contact us:
● 📧 sales@luqonautoparts.com
● Thank you for choosing Luqon Nexus Group Pty Ltd (luqonautoparts.com).